top of page
  • Writer's pictureOriana Zabell

Step-By-Step Guide To Fix QuickBooks Error UEXP


QuickBooks Error UEXP is the most common error that usually takes place when you try to install payroll updates. Also, it might occur if you are unable to renew the payroll subscription. Whenever you get stuck with the error, you will be displayed with an error message that states “We are having difficulties verifying your account status. Error = UEXP”. Moreover, you might also encounter the error while updating the QuickBooks Payroll tax table as per the latest release. On the occurrence of the error you won’t be able to install the latest QuickBooks Payroll updates and it stops you from performing further payroll activities such as inventory management, scan receipts, bookkeeping etc. However, it is necessary to eliminate the error at its earliest with the help of verified troubleshooting steps listed ahead in this blog.

Thinking about how to deal with QuickBooks Error UEXP and want to fix it instantly? Give us a call at our QuickBooks Error Support Number 855-856-0053 and get in touch with our experts within the least time possible.


What are the reasons that trigger QuickBooks Error UEXP?


Once you get to know about all the reasons that triggers QuickBooks Error UEXP you can easily fix the error. To get you aware of all such possible causes we have listed all such reasons below:

  • An older version of QuickBooks Desktop release is one of the main reasons besides the error.

  • Sometimes, it might take place when the payroll subscription is not yet activated in the QB Desktop company file.

  • You might come across QuickBooks Error UEXP due to the older version of e-file and e-pay in the current data file after upgrading QB Desktop desktop from an earlier version to the current launched version.


Effective Solutions to Fix QuickBooks Error UEXP


Solution 1: Replace the Outdated EFile and EPay File

  • Initially, open the QuickBooks Desktop application and then move to the Employees menu.

  • After that, select the My Payroll Services option and then click the Manage Service key option.

  • As a result, the QuickBooks Services window appears on the screen, ensuring that you have highlighted the correct payroll service. Then, proceed further with the following steps:

    • While utilizing the QuickBooks Desktop Direct Deposit, click the Edit option > Next > Finish.

    • Whereas, if you aren’t utilizing QB Direct Deposit click the Remove option. Alternatively, you can also Press Alt + 0 to remove the payroll service.

  • With the next prompt message, click the Yes option. By doing so, the old efile and epay agreement from the company file will be removed.


Solution 2: Download and Install Latest QuickBooks Payroll Updates:

You must update QuickBooks Payroll as per the most recently launched so that you can resolve the update errors like QuickBooks Error UEXP. but, if you haven’t turned on the automatic update feature, then you must follow the following steps to update it manually:

  • Firstly, exit the company file and then QuickBooks Desktop application.

  • After that, double-click the QuickBooks icon while holding the Ctrl key until the New Company Open screen opens up.

  • By doing so, the New Company Open Screen window will open on your screen.

  • Next, move to the Help menu and click the Update QuickBooks Desktop option.

  • Go to Options menu, select Mark All > Save.

  • Then, click the Update Now tab and then mark the checkbox next to the Reset Update checkbox.

  • Choose the Get Updates option and wait for the download process to complete.

  • After successfully installing the updates, exit the No Company Open window and restart QB Desktop application.

  • When the install update prompts on the screen, select the Yes option.

  • At last, reboot your system.


Get Professional Help!!

We hope that using the above-mentioned troubleshooting steps you can easily resolve the QuickBooks Error UEXP. If you still have any difficulty while fixing the error, we suggest you to get in touch with our experts by dialling the toll-free number 855-856-0053.


8 views0 comments
Post: Blog2_Post
bottom of page